Noticeboard

Zero Tolerance Policy - A heartfelt plea to all of our patients.

Unfortunately, we are seeing an increase in unacceptable behaviour from our patients which will ultimately result in driving staff away from the practice and will only make the services we provide harder to deliver. 

All of our staff are doing their very best in difficult circumstances and have worked tirelessly throughout the pandemic.

To the majority of our patients who continue to be understanding and supportive, we thank you for your kindness and appreciate your tolerance. Demand for appointments has become significantly greater than capacity, and whichever way we manage our appointments, there is simply not enough to be able to see everyone when they want it.

We appreciate your frustrations at not being able to get through on the phone and having to wait longer for an appointment, or not being able to be seen on the day that you want. We are all on the same side and all want to ensure high quality care is delivered to our patients when needed.

"Everyone has the right to be safe at work, and we want to reiterate in the strongest possible terms that violence and aggression towards our staff will not tolerated. Staff facing abuse will always have the surgery's full support". 

Thank you for your support and understanding.

August Bank holiday 2022 - We will be closed on Monday 29th August and re-open on Tuesday 30th August. Further details can be found under Opening Times - Bank Holidays 2022.

Minor Eye Conditions Service

MECS SERVICE - This service is for minor eye conditions service and this service will be replacing the Primary Eye-care Assessment and Referral Service (PEARS). It is a free service available from accredited opticians in Wolverhampton.

The MECS service is available as an alternative option to presenting at Accident & Emergency for the diagnosis and treatment of minor eye conditions. MECS can be accessed on a self-referral basis or alternatively your GP may refer you onto MECS if appropriate.

Recent eye conditions that can be treated by the service include:

• Red eye or eyelids
• Dry eye, gritty and uncomfortable eyes
• Irritation and inflammation of the eye
• Significant recent sticky discharge from the eye or watery eye
• Recently occurring or sudden increase of flashes and floaters
• Painful eye
• In-growing eyelashes
• Recent and sudden reduced vision
• Something in your eye

Please note this is not an eyesight test.



 
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