Noticeboard

Zero Tolerance Policy - A heartfelt plea to all of our patients.

Unfortunately, we are seeing an increase in unacceptable behaviour from our patients which will ultimately result in driving staff away from the practice and will only make the services we provide harder to deliver. 

All of our staff are doing their very best in difficult circumstances and have worked tirelessly throughout the pandemic.

To the majority of our patients who continue to be understanding and supportive, we thank you for your kindness and appreciate your tolerance. Demand for appointments has become significantly greater than capacity, and whichever way we manage our appointments, there is simply not enough to be able to see everyone when they want it.

We appreciate your frustrations at not being able to get through on the phone and having to wait longer for an appointment, or not being able to be seen on the day that you want. We are all on the same side and all want to ensure high quality care is delivered to our patients when needed.

"Everyone has the right to be safe at work, and we want to reiterate in the strongest possible terms that violence and aggression towards our staff will not tolerated. Staff facing abuse will always have the surgery's full support". 

Thank you for your support and understanding.

August Bank holiday 2022 - We will be closed on Monday 29th August and re-open on Tuesday 30th August. Further details can be found under Opening Times - Bank Holidays 2022.

New Patient Registration

register_now_blue_sign If you are new to the area and are seeking to register with one of our GP’s please ask at our reception. If you have your medical card/ NHS number, then please bring this along with you. If not, forms are available to download from the above "Registering Online" tab. PLEASE ALSO PRINT OFF  THE NEW PATIENT MEDICAL QUESTIONAIRE and bring into surgery with your photographic I.D.

New Patient Medical Questionaire

Following your registration you will be required to have a new patient check to enable your registration to be fully complete.

NHS Counter Fraud

NHS Counter Fraud and Security Management Services aim to reduce the number of people who claim NHS Care fraudulently. Please ensure you are entitled to NHS funded healthcare before registering to avoid any problems at a latter stage.

When submitting your registration form please ensure that your bring with you photograph identification (e.g. passport, driving licence card).

Guide to GP Services

The Royal College of General Practitioners has produced a useful guide for patients about the services on offer at GP Surgeries and how to access them.  You can download the guide below.

pdf A Patient Guide to GP Services

 
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