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CORONAVIRUS

Please note that the surgery is open, and we are here for you. It is important that you seek medical advice for any health related issues if you have worrying symptoms that may require treatment and we advise that you continue to contact the surgery to enable us to assess you.  Routine childhood immunisations are being done at the surgery and if your child is due for these, please make an appointment. Precautions have been put into place to ensure the safety of patients and staff at the surgery during COVID, and these will be explained to you when you call for an appointment or visit the surgery.  Further information about COVID can be found below.

Link to coronavirus guidance in different languages: https://www.doctorsoftheworld.org.uk/coronavirus-information/ 

Patient guidance on self isolation and social distancing for Covid 19 - please follow link:

https://www.nhs.uk/conditions/coronavirus-covid-19/

Symptoms and what to do:

Self isolate for 10 days if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
  • notice a change to or have a loss of smell
  • notice a change to or have a loss of taste

If anyone in your household has these symptoms, you must self isolate for 14 days.

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home, stay alert.

Use the 111 online coronavirus service to find out what to do.

Only call 111 if you cannot get help online.

 

When We Are Closedclosed_sign

If you have an urgent problem when the surgery is closed please ring the usual surgery number and your call will be answered by the out-of-hours service. Please note that when contacting them, your telephone conversation will be recorded.

NHS 111

Calls to NHS 111 are free from both landlines and mobiles.

NHS Walk-In Centres

The nearest NHS Walk-In Centre is located at: Phoenix Centre, Parkfield Road, Parkfields, Wolverhampton WV4 6ED. Open between 10:00 to 19:00 Monday to Friday and 10:00 to 16:00 on Saturdays, Sundays and Bank Holidays.

The centre offers on-the-spot treatment (without an appointment) and advice for minor health problems, illness, ailments and injuries. You are able to 'walk in' during opening hours.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.  

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website