Digitisation of patient records

Privacy Notice – Digitalisation of “Lloyd George” records

The NHS Long Term plan published in 2019 requires the digitisation of all primary care paper medical records, commonly known as ‘Lloyd George’ records or ‘A4 medical records’.

Having paper based medical records restricts the use of technology to provide ‘joined up’ services and therefore the current paper records will be transferred to a digital format and then destroyed.

This will involve the current patient paper medical records being scanned and then entered directly into a patient’s electronic medical record. This work will be completed by a third-party supplier, NEC (formerly known as Northgate Public Services), whose security standards have been reviewed by NHS Birmingham and Solihull Clinical Commissioning Group.

We are required by Data Protection law to provide you with the following information about how we handle your information.

Data Controller contact details    

Paul Couldrey, IG Consultant, PGIC Consulting Ltd –  www.pcdc.org.uk

Data Protection Officer contact details Elizabeth McAndrew, Practice Manager, Prestbury Medical Practice – 01902 721021
Purpose of the processing Transferring the current paper medical records into patients’ electronic medical records.
Lawful basis for processing The following provisions of the General Data Protection Regulation permit us to digitise existing paper medical records:   Article 6(1)(e) – ‘processing is necessary…in the exercise of official authority vested in the controller…’’   Article 9(2)(h) – ‘processing is necessary for the purpose of preventative…medicine…the provision of health or social care or treatment or the management of health or social care systems and services…’
Recipient or categories of recipients of the processed data The paper patient records will be shared with NEC, who will scan and digitise the current paper medical records before destroying them.
Right to access and correct You have the right to access your medical record and have any errors or mistakes corrected. Please speak to a member of staff.
Retention period GP medical records will be kept in line with the law and national guidance. Information on how long records can be kept can be found at: https://digital.nhs.uk/article/1202/Records-Management-Code-of-Practice-for-Health-and-Social-Care-2016 or speak to the practice.   The paper medical records will be destroyed three months after they are transferred to an electronic format.


The practice holds medical records to provide medical treatment and advice and patients have a relationship with a GP in order for them to be provide health and care service to you. We therefore do not require your consent to transfer these papers records to an electronic format. If you have any questions about this project, please contact Elizabeth McAndrew.

Details of Supplier:

NEC (formerly known as: Northgate Public Services)

Unit 1
Charles Way,

NEC Software Solutions | Orchestrating a Brighter World (necsws.com)

Frequently asked questions – link Lloyd George FAQs