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Prestwood Road West SurgeryTel: 01902 721021
Bushbury Health CentreTel: 01902 394830
COVID 19 NOTICE – WE ARE OPEN!
Please note that the surgery is open, and we are here for you. It is important that you seek medical advice for any health related issues if you have worrying symptoms that may require treatment and we advise that you continue to contact the surgery to enable us to assess you. The practice has put measures into place to minimise risk from Coronavirus and these will be explained to you when you call the surgery, including what to do if you require a face to face appointment. Routine childhood immunisations are being done at the surgery and if your child is due for these, please make an appointment. Further information about COVID can be found on our dedicated menu page "COVID 19"
Changes to Electronic prescriptions from 7th September 2020
Most prescriptions are now signed, sent and processed electronically.
You have 2 choices for how this works.
Paper prescriptions will continue to be available in special circumstances, but almost all prescriptions will be processed electronically.
Choosing a pharmacy or other dispenser
If you get regular prescriptions or are already using a prescription collection service (where a pharmacy collects prescriptions from your GP practice for you) then choosing a pharmacy to dispense all your prescriptions may save you time by avoiding unnecessary trips to your GP.
You will still order your repeat prescriptions in the same way as you do now, but your prescriptions will be sent electronically to the pharmacy or dispenser of your choice.
You will not have to collect a paper repeat prescription from your GP practice.
Cancelling or changing your choice of pharmacist or dispenser
You can change or cancel your choice of dispenser at any time. Simply speak to your GP or pharmacist before you order your next prescription.
You should allow time for the update to take place to avoid your next prescription being sent to the wrong place.
What can I do if I'm unhappy with the process?
You should be provided with information about electronic prescriptions and give your consent before your choice of dispenser is recorded.
If you'are unhappy with your experience, you can complain to the dispenser or your GP practice.
As you may be aware the practice is under a lot of pressure and to relieve some of that pressure we would like to enable your prescriptions to go directly to a Pharmacy of your choice.
Once you have placed your order in your usual way, your prescription will then be sent directly to the Pharmacy where you can collect when ready or arrange to have it delivered. If you order repeat medication could you please respond to this message with the name and address of the Pharmacy you regularly use so we can update our records.
When you request a prescription please use the computer-generated list from your last prescription. If you do not have this, please ask reception for a repeat prescription form to complete.
You can request your repeat prescriptions by:
Alternatively you can order online. New users are required to complete a simple registration document.
If you are housebound and cannot get your repeat prescription request to the surgery, please contact your surgery reception on the numbers below and they will be happy to process your prescription over the telephone. This service is only for housebound patients.
Bushbury Health Centre Tel: 01902 394830 or Wednesfield Surgery Tel: 01902 721021
Patients on repeat medication will be asked to see a Doctor, Nurse Practitioner or Practice Nurse at least once a year to review your regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays in processing further prescriptions.
Please allow 72 hours for repeat prescriptions to be processed and remember to take weekends and Bank Holidays into account. Collections can be made after 10:30. Urgent requests for urgent prescriptions only will be ready to be collected on the same day providing a doctor is available to sign them.
Press here for a copy of Wolverhampton CCG's formulary
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC
There is further information about prescription exemptions and fees on the NHS website
Please allow 72 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.